Shipping Information

Important! 
Home Decor, Metal Wall Arts and Tapestries are shipped within USA only!

1. USA:
We currently offer FREE Shipping on all orders to USA via Fedex, USPS, UPS, DHL or EMS couriers directly to your door! The shipping time will take between 3-7 business days.

Handling Times:
In-stock paintings (original or reproduction) are dispatched within 2-5 working days upon receipt of payment and delivered anytime between 9-5pm. We will sent you delivery date, shipping courier and delivery tracking number.

Out of stock paintings are dispatched within 7-21 working days (need time for recreate painting) upon receipt of payment and delivered anytime between 9-5pm. We will sent you delivery date, shipping courier and delivery tracking number.

Commission portrait - paint to order paintings are dispatched within 7-21 working days upon receipt of payment and delivered anytime between 9-5pm. We will sent you delivery date, shipping courier and delivery tracking number.

All other items (such as home decor, metal wall arts, Tapestries, etc.) are dispatched within 2-3 working days upon receipt of payment and delivered anytime between 9-5pm. We will sent you delivery date, shipping courier and delivery tracking number.

All deliveries are made between 9-5pm Mon-Sat, we do require a signature. If you have to go out at the last minute please leave a signed note on the door to tell the courier where to leave the parcel, i.e. Neighbour etc.

We advise delivery dates in plenty of time and would appreciate your assistance. Please call or email if you have any problems or login to your account to change your delivery address if needed.

Order Updates: We keep you updated with the progress of your artwork both via email and in your online account. Please do not hesitate to contact us if you have a tight deadline or would like to check the status of your order.

Packaging:
Unframed paintings are covered in a protective roll before been carefully rolled into courier approved packaging.

Framed paintings will be carefully packed in bubble wrap and in a sturdy corrugated box to ensure that your painting will arrive in perfect condition.

Insurance: All orders are sent with full insurance against loss or damage in transit. In the event of damage or loss in transit, we will replace your item. You MUST inform us within 24 hours of the item arriving.

2. Australia, New Zealand, Canada, Mexico, UK and European Countries:
We currently offer FREE Shipping on following items to Australia, New Zealand, Canada, Mexico, UK and European countries via Fedex, USPS, UPS, DHL or EMS couriers directly to your door! The shipping time will take between 3-7 business days.

Handling Times:
In-stock paintings (original or reproduction) are dispatched within 2-5 working days upon receipt of payment and delivered anytime between 9-5pm. We will sent you delivery date, shipping courier and delivery tracking number.

Out of stock paintings are dispatched within 7-21 working days (need time for recreate painting) upon receipt of payment and delivered anytime between 9-5pm. We will sent you delivery date, shipping courier and delivery tracking number.

Commission portrait - paint to order paintings are dispatched within 7-21 working days upon receipt of payment and delivered anytime between 9-5pm. We will sent you delivery date, shipping courier and delivery tracking number.

All deliveries are made between 9-5pm Mon-Sat, we do require a signature. If you have to go out at the last minute please leave a signed note on the door to tell the courier where to leave the parcel, i.e. Neighbour etc.

We advise delivery dates in plenty of time and would appreciate your assistance. Please call or email if you have any problems or login to your account to change your delivery address if needed.

Order Updates: We keep you updated with the progress of your artwork both via email and in your online account. Please do not hesitate to contact us if you have a tight deadline or would like to check the status of your order.

Packaging:
Unframed paintings are covered in a protective roll before been carefully rolled into courier approved packaging.

Framed paintings will be carefully packed in bubble wrap and in a sturdy corrugated box to ensure that your painting will arrive in perfect condition.

Insurance: All orders are sent with full insurance against loss or damage in transit. In the event of damage or loss in transit, we will replace your item. You MUST inform us within 24 hours of the item arriving.

3. All other countriesplease contact us for shipping information and rate.